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View Full Version : New TE Advance owner (Some issues)



Zoltrix
13-09-2005, 04:29 PM
All,

I am a new member here as I have just purchased a 97 TE Magna Advance 3ltr V6. I needed a reasonable cheap reliable large car for my family and decided on the Magna because I have always liked the look of them and it seemed like a much better quality car than a Falcodore of the same vintage.

I bought the car for $9500 from a Mitsubishi dealer after looking at quite a few private cars. This was a little more than what many private cars were selling for, but its in as close to perfect cvondition as you can expect for a 97 model car. A few minor scratches with a perfect interior. It was owned by a retired guy (even has pesioner discounts on the service records) and only ever serviced at Mitsubishi dealers and has 117k on the clock. So i think I can safely say its been looked after.

Firstly, just for anyone who's interested, I'll give my thoughts on the car. Besides a slight squeek from the console and passenger seat belt clip, the car has no rattles, quite amazing, I am impressed. The seats are fantastic for a standard car and the overall quality for a 97 car is great. The engine, as I have read many times in Magna reviews is just so very impressive, its smooth as right to the red line and its acelleration high in the rev range is just brilliant. My only real complaint with the engine is lack of bottom end torque, it can be caught out simply going up a hill in 3rd at 2000rpm needing a bick kick down to get some movement, somthing which I guess the 3.5l would be improved. Fuel economy is also good for such a large car, 12.5l/100km around town real world. Most falcodores seem to do closer to 14l/100km. The automatic transmission is much less impressive, it frequently shifts very hard indeed from 1st to 2nd gear, and can thump into gears when its not sure what you want from it. The Falcon 4 speed is definately a better transmission. Turning circle as you probably all know, is a complete joke. The steering is very light, somthing I am getting used to, but really should have been weighted up a bit. The steering columns lack of reach adjustment makes it hard to find a comfortable driving postion and is one of those things that is a real oversight. Now, controversy, front wheel drive! My wife will be the primary driver of this car and what end the car is driven by will not worry her one little bit, but while I think this is a great car, its not hard to see why people love the RWD of Falcons and Commodores. When I pull a quick U turn or pull out of tight corner quickly, I MUCH prefer RWD, Its really quite frustrating to have the car going straight ahead with no way to make it turn tighter by applying more throttle. IMHO this great car would be brilliant if it was RWD and sell just so much better. Overall though, a great car that I am 99% happy with, just what great value for $9000!

Now for my problem, a knocking noise from the steering column when turning from side to side, manly at parking speeds but can somtimes be felt whilst driving, somtimes it sounds quite metallic. I first climbed under the dash to find it was indeed inside the cabin and coming from teh steering column. No bolts are loose. After searching the internet I seem to have found inforation that the problem is caused by worn splines on the column joins at the joins to the universals (on at the wheel (hight adjustment) and one before it goes through the firewall. Apparently it was a problem only on TE magnas becasue of soft metal and was rectified on the TF onward. Some old posts I found on usenet said they had the column replaced out of warranty for free as it was a known defect with that model. I called up Mits Australia to see if a safety recall had been done, it hasn't and they didn't seem to helpful (not admitting there was an issue for a start), they just said they would transfer me to teh dealership I bought the car from. The service manager there told me he knew of the problem with TE's but it wasn't covered under the 2nd hand car warranty or the 3 year/175,000 extended warranty that came as part of the deal I took. He said it wasn't a safety concern and that "it would not get any worse". I can't see it not getting worse, increased movement increases the impact and thus wear! Now I realise the car is nearly 8 years old, but its done only 117,000kms. I wouldn't even have guessed such a thing would wear out on that kind of milage. Apparently it would cost $600 or more to fix. I decided to buy the car from a misubishi dealer party because I would expect the car to be of quality and have a warranty that the salesment said "covers pretty much everything". This is somthing you think it would cover, Im not talking about squeeks, trim falling off, worn shocks etc. Im talking about a manufacturing fault on a car sold by the dealer!

Has anyone else had experience with this issue or has any advice? I was possible thinking to try and ***** to Mitsubishi Australia some more (I don't think its the dealers fault at all) and see if they will fix it. Or, could I possibly get a steering column out of a TF or later and replace it myself. Doesn't look that hard, I have had a fair bit of experience playing with cars before, but the airbag worries my somwhat.

Any help appriciated.

Adam.

VRwagon
13-09-2005, 05:01 PM
Hi and welcome! Glad your liking the car. I had this problem with a 1998 KF Verada, when i inquired about it they also mentioned about some kind of recall when the cars were new, but they weren't very interested in doing anything about it. The car now has over 200,000km on it and its probably not that much worse, just annoying more than anything.

[THUGDOUT]
13-09-2005, 07:12 PM
Welcome to the club mate

as for your main problem, i really do not know, mines a TF and i dont have a problem like that

but for some other things you commented on, mainly the transmission... did u check the ATF? couldd probably bet your bottom dollar that your ATF hasnt been changed in 117,000 (at my dealer you had to ask to get it checked/changed) which causes rough kicking, slight slippage, clunky gears, IMO my magna auto is better then falcon/commodore auto's

it would be abit poor of the dealer not to rectify the problem if its a manufacturing defect, my best advice is too chuck urself around, demand it get replaced at no cost, remember ur the one who just spent $9500 there, sumthing that costs them '$600' (less coz they are a dealer, trade price and remove labour would prolly bring u closer to a $200 figure) shouldn't be a hassle

Having said that my dealings with dealership has not been a good one, i avoid the pleasure of going to one whenever i can (over a year now! yippee!)

Sorry couldnt help more

heydude
13-09-2005, 07:59 PM
I have a TE advance, and I dont have any problem like that??? I have 290,000ks on mine so I guess I am not gonna get that problem.
As regards your gearbox, it sounds like someone changed the oil with some cheap crap, get it changed asap, you really need to use the Mitsu oil or one that is better, these gearboxes dont like crap oil.

Shamous69
13-09-2005, 08:09 PM
Welcome mate.. good to see you're enjoying your Magna. Unfortunate about those problems, but they should be able to be fixed without too much expense. A transmission flush might help solve the auto changes problem. I'm not too sure about the steering myself, but I have heard of this before. As for the Mitsubishi service, i've heard so many bad reports about them. Myself I have not had much of an issue with them, but maybe I am lucky. I didnt buy from a dealer either so I didnt have any warranty or warranty related problems with them. Anyway mate I hope it works out for ya.

Zoltrix
15-09-2005, 08:38 PM
Okay, thanks for the help guys.

I am not 100% sure about the transmission problems, I have only owned manual cars in the past, and every Auto I have driven always seems to be caught off guard and can be harsh when you do something out of the ordinary so I may just be being too critical. Eg, when you nail it hard at low speed and then suddenly back off the throttle the shift from 1st back the 2nd can be thumpy, not a loud bang, but definately a small muted thump.

I will try to change the oil anyway. I'll do it myself to make sure it actually happens (I just can't trust mechanics, the temptation to rip you off on stuff where you can't really tell if its been done is just too huge for many of them). Does anyone have a recomendation of what oil to use, the manual says it takes 8.1 litres so I guess it will be about $100 worth of fluid. (Then again I always used Castrol Syntrax in my manual cars which is $25 a litre, but you can instantly feel the difference).

The steering is really giving me the ****s, I cannot belive it wasn't doing it when I test drove it. I drove it for an hour testing everything and listening for noises.... nada. I can guarantee if I found it when driving the car for a test they would have simply fixed the problem no questions asked as part of the deal. I might go down to the service department and start creally cracking it to see if I can get it done for free. I really dunno if the warranty is worth maintaining after that, I really doubt much will go wrong anyway and I am not locked into getting it service at the dealer.

If anyone knows exactly what parts are needed to fix the problem, let me know, as I might price up the parts either new, or from a newer wreck and fix it myself.


Danny.

Nexus
15-09-2005, 09:41 PM
Congrets about the car, welcome to the AMC, and sorry to hear about that problem of yours.
I got a TE 97, doesnt seem to have that obvious steering problem thingy. Mine is 170000kms
I believe you were paying $9000 for the low kms, its a bit of waste though as I was offered a 80000kms 99 model for $8500 and it was really in very excellent condition! I dont have the cash :P

For Engine oils for the car, for arguement sake I tend to follow recommendations by the brand manufacturers.

For Castrol: they recommended Castrol Magnetic, I do not know whether the full syn oils are acceptable as they didnt mention about it on their website. www.castrol.com
Go to the Aus website from there.

For Shell Helix: They recommend Helix Plus which is partial Syn. Nothing mentioned about being able to use Helix Ultra which is fully Syn. I have post questions to them and hopefully they get back to me.

For Mobil 1, they are the best website for oils, as they tell you nearly have a big list of oils which you can use for the Magnas
http://www.mobil.com.au/index.asp

Oh what the hack here are the recommedations of lubricants for your model:

MITSUBISHI
Magna TE/ TF Series, 3.0 Litre Eng. (1996-1999)
Crankcase
MOBIL SYNTH S 10W-40 or MOBIL SUPER S 10W-40 or MOBIL SUPER XHP 15W-40 or MOBIL SUPER HP 20W-50 or MOBIL 1 5W-50
Capacity 4.3* Litres
Manual Transmission
MOBILUBE XHP 75W-90
Capacity 2.8 Litres
Automatic Transmission
Refer to Dealer
Capacity 8.5 Litres (See Note 12)
Differential
Combined with Transmission
Power Steering
Refer to Dealer
(See Note 117)
NOTES
* Includes Oil Filter
12 Dry fill capacity shown, fill only to full mark.
117 Manufacturer recommends Mitsubishi Power Steering Fluid Part No. AW 329392.

As for this steering thingy I wsih they be more responsible and accept a recall as it is a responsibility that they should rectify the problem. Wish something can be done.

Cheers!

Zoltrix
01-10-2005, 12:20 PM
I have had the car back to Mitsubishi about the steering column, they fiddled with it for an hour and half and decided they were "pretty sure" it was the steering column that was clunking but wouldn't be 100% sure until they had replaced it, and their is no way they are goiugn to cover it under warranty. Its $330 for the column and $200 to fit it.

I can get the part trade price so i am thinking of doing it myself, it really doesn't look that difficult. However, I am worried about disconnecting the air bag, its really the only thing putting me off. If you simply disconnect the battery, will that prevent the airbag from operating? Has anyone had experience removing the airbag steering wheels in TE/TF Magnas?

Also the transmission doesn't seem to be much better after restting the memory, it thubked for the first few shifts as others have described, but now its settled, it seems much the same as before. I have it booked in for a tranmission service next week and I will report back.

Adam.

magnat
01-10-2005, 12:34 PM
As you can see it is a 97 Model so it isn't going to be like a Brand new car.

Mine is a 96 TE and I have done more work on my Magna then any of my other cars I haved owned.. but I love it any way.


Clunk noise in the Steering could be a Steering rack problem as TE and TF's have been known to have steering rack problems..

I am glad to hear you are putting the transimission in for a Service as I am sure that will cure some of the problems with the clunky Gear change...

Johnnyred
01-10-2005, 01:10 PM
The steering problem could be any number of things ...but does sound like you need a new steering rack.....warranty job . YES . Steering is part of any warranty as it is a safety issue.
The dealer should fix or replace....go see Department of Fair Trading if he isn't going to budge.

Auto trans that's another matter probably needs a major service.

Zoltrix
01-10-2005, 04:38 PM
Thanks for the advice again, yeah, I have been playing with it again today, wobbling the wheel from side to side, and I am not entirely covinced ALL the noise is from the steering column now myself, pretty much what the guy at the service department said. I just really hate their attitude, its not about customer satisfaction at all. I mean, this car was probably traded for $5000, thats a clear profit, changing the steering rack isn't goign to make the car a loss.

The guy actually said, we should do the steering column first then look at it further, I said thats crazy that you are the Magna experts and you expect me to pay $500 for possibly nothing. I guess they would rather avoid paying for the rack before they have to and get some money out of me in the process. Yeah, Im gunna take it back next week and tell em that. The warranty booklet does clearly state that it covers the steering rack.

Adam.

Johnnyred
01-10-2005, 06:33 PM
Go to another mechanic and get some independent advice on what it is .....if you can reproduce the noise for them that will help heaps.

Go back to the basics check the amount of power steering fluid in your resevoir.....if your Magna is making noises, like a soft scraping / grind, on full lock , it may be you need to fill up the power steering fluid. You need to check whether the CV boots are leaking or are split and need replacing.....all this is warranty work.

If it is not this then it is probably something more major - a new steering rack for TR Magna cost $365.00 + 2hrs labor @ $60 - 70 I would imagine about the same price for yours....but then you don't have to pay. lol

havocstarter
01-10-2005, 09:18 PM
From what i gather
- Car is under ten years old
- Car has travelled less than 160 000kms
- Car was bought from a dealer

So the car should be covered by a dealer warranty who by law should


http://motoring.racv.com.au/RACVM/whichcar/step3.cfm#warranties
states that

A licensed motor trader must provide a Statutory Warranty for three months or 5000 kms (whichever comes first) for cars built less than 10 years ago which have travelled less than 160,000kms.

A Statutory Warranty means that the trader must repair any faults covered by the warranty during the warranty period so that the car is in a reasonable condition relative to its age.

Question:
What items does the Statutory Warranty cover?



Answer:

The Statutory Warranty covers all mechanical components worn beyond a serviceable limit, including structural body elements. Items NOT covered by a Statutory Warranty are:


Any item listed on aDefect Notice
Tyres
Batteries
Radios, cassette players, CD players and car aerials
Telephones
Non-standard rear window demisters
Cigarette lighters
Clocks
Light globes
Tools (other than jacks or wheel braces)
Sealed beam lights
Fog lights which are not standard to the vehicle
Alarms that are not standard to the vehicle.

So i would follow it up and inform them they have a legal obligation to make good the defects which in your opinion are the transmission and steering.

Should they not, just inform them that you will be referring the matter to relevant fair trading dept in vic and do it and then see what happens.. if they refuse after gentle persuasion, be adamant and firm with them. Failing that Fair Trading will intervene

Any info needed contact me via PM and i will advise you further!

Zoltrix
04-10-2005, 06:41 PM
Well, rang the Mits dealer and got firm with them about covering this under warranty, basically stating that I bought from a dealer for peice of mind and paid above what I would have privately for the privillage. I told them it was covered under the statutory warranty regardless of what it was as it was certainly not normal for a car of its age and kilometers with a full Mits service history (wording from the stat warranty about age an K's).

They agreed to replace the steering column for free and were quite pleasent when I picked up the car. They also reset the transmission and checked the oil level and condition and said it was fine, so I'll live with that for the time being, perhaps I am being just a little too crtical of the auto.

However, the knock from left to right at stand still in the steering is gone but the most annoying metallic ding when loading up on half-turn corners is still there!!! Im glad I wasn't the one paying for the column replacement. I really dunno how the before and after roadtest missed this, its just so obvious if you take a few corners.

Anyway, its going back again tomorrow for another look which is fine, at least they are now taking ownership of the problem which is great. I personally am lost as to what is causing this however, I just don't know how the rack whould make a mettalic ding noise that *sounds like* its inside the cabin. Im not entirely sure what consists of the "steering column" thought, perhaps more bits inside need swapping. It looks like the uni before the firewall is serparate, perhaps even the one at the height adjust is seperate. And there is yet another one on the engine bay side. I even thought it could be like a loose canister inside the airbag wheel, but it doesn't do it winding the wheel standing still, pointing to the fact it needs to be underload to do it.

Weird, hopefully its sorted tomorrow.. will report back.

Adam.

Zoltrix
06-10-2005, 08:48 AM
All,

Well the car went back yet again yesterday and I had the mechanic drive it with me and agreed their was still a big noise in the steering. He adjusted the uni joint on the engine bay side for 15 minutes and thats it.. fixed! Very happy now its has no noise and a new column, and all under warranty.

Thanks to all who offerd suggestions here. And remeber, you may need to give those dealers a push when they don't want to move!

Adam.

heathyoung
06-10-2005, 09:55 AM
I have the same steering column issue on a 2003 TJ AWD. Fixed by replacing both universal joints on the steering colum (upper and lower) under new car warantee at 50,000 Klms.

Also apparently a common problem.

Cheers
Heath Young

RJL25
06-10-2005, 10:45 AM
if the salesman said the warrenty covers pretty much everything, then i would be jumping up and down untill they rectify it for free! just stick to your guns and keep pressuring them into rectifying the fault if they wont help. Are you a member of the RACV? if so contact them and see if theres anything they can do to help