Hi,

I was wondering can any one help me, my magna was stolen a few months ago and I was very sure that it had a standard immobiliser but now I'm not 100%. It was a 1999 executive TH, a very beautiful motor car. If any one knows, could you let me know.

I am desperate as the NRMA have refused to pay me twice, I'm now going through the third stage, which is so emotionally draining. They have informed me that this model has the top of the line in security systems and that it is impossible to break into.

All I can say is nothing is impossible.

Please help me

Lisa

All Magnas from TE (1996) has a std factory fitted immobiliser system, however I have seen a few people who have taken there car to places like Marlows and they tell them that they haven't got one at all and override the factory system with there cheap ass crap.

Are you asking if anybody has seen your car or do you need advice on the security systems?

Any car can be stolen, all you need is a flatbed truck. How can they refuse to pay you?

Just asking about the security system. Unfortunately my car was found on fire in the worst part of town. Apparently the area gets alot of stolen cars dumped there. The police said just one week prior a BMW was found there.

If what you are saying is true, then the NRMA in all their wisdom have assumed that a Magna can only be stolen by it being driven away. What about helicopters? Helicopter lowers above the Magna, the theives jump out and harness the Magna under it's belly, lift up and it's gone. Immobiliser is useless in that instance and they haven't even broke into it. Even if you had an alarm you wouldn't hear it because the helicopter rotors are so loud. All I'm saying is that an immobiliser doesn't have to be overcome to steal a Magna.

Magnas are impossible to break into LOL. I remember on the news once they were like mentioned in some tally thing for common stolen cars. Still not as bad as the mighty VL though, VB keys open the doors LMAO.

Under what grounds are they refusing to pay you?

Any car can get stolen. Any immobiliser can be disabled/bypassed with enough time and knowledge.

Impossible to steal? :nuts:
If anything, an insurance company should know such a car doesn't exist. I don't even need a helicopter, all I need is knife on your throat to give me the keys.
Either you're not telling us all the facts or your insurance company isn't telling you.

The night my car was stolen I was at the local having a few drinks and crossing my fingers that I would win a few meat trays, had a few more with the girlfriends and my other half. The out come couldn't drive home.
The police rang me the next day to say my car was burnt, I met up with them to see charcoal.
The NRMA are doing every thing in there power to make it difficult. Inconsistancies in time, who pays attention any way especially after a few.
And the fact that the immobiliser in the car is the hardest in the world and that it is impossible without a key, then turning around and calling me over the phone a lier and a criminal. Talk about defamation of character.
You know the funny thing is I know why they are the way they are, so many people take advantage, but that in turn makes the genuine people suffer.
It has been too long since my car was stolen, the hassles of buying another car, yuck.
But the insurance company has also picked on the wrong person to put to the test. A couple of friends in the bureau said for me to take it to pre trial, that way every one is there and there is no phone confersations. So far I have the IOS and 2 solicitors on side so, fingers crossed.
A few more opinions are a great help though, so if any one has any suggestions I appreciate every thing I can get.
Thank you so much...

Lisa

Do you think maybe they are trying this on you because you are female? I dont wanna sound sexist, but i know some mechanics do it. I'd threaten them with legal action, if they cant prove that you did it, i cant see why they cant pay up.

Dont worry legal action is the way they are going, but you are right they don't realise that I know what the ignition barrel is and that was missing. That was one of the first things I noticed. They fail to see alot of things, I gave them all my personal records to bank statements, phone records, service history ( every 5000kms ), mechanics names, panel beaters ( ever time it got the slightest dent it was fixed), the fact I bought it brand new, no money owing on it and still had 8 months rego.

They also have breached their contract on not supplying me with the reasons to why they refused my claim, real reasons on paper. And thats what im going with.

oh man.. why does it have to be NRMA... im with them atm... and now i've heard enough...

could you please update us in future with your claim... '

hope it all turns out well...

Well the third stage is almost up, the claims resolution department is handling my claim at the moment. Hopefully it's alittle more efficent and professional than the claims investigation department. I'll keep you all posted on the out come of the claim, I know i'll win this one, as me and dad are taking it as far as we can, but there is always room for doubt. There is one question now I'm really trying to find an answer for and thats whats the point of insurance. I've been with NRMA now for 10years, I've had two cars no claims or fines so you'd think that would account for something? The car I just bought is insured with Budget insurance as they have no lines in there contract saying "we may refuse a claim if: your statement does not appear to be frank or truthful" or how ever it goes. In other words guilty beyond reasonable doubt.

NRMA aren't the best of insurance companies. I hear all sorts of things with them. I would change in my opinion

I Now have a TE Advance too and was about to post a message asking how secure the factory imobiliser was too. I know about the wiring of the car, and of the two wires connecting the imobliser to the engine ECU. is this a coded signal, or just a standard wire goes active setup? as that would mean all someone would need to do would be to short that wire to either + or - and the hotwire the car as normal.

Do I need to add another system to the car to stop this same rotton thing happening to me. I can't afford to buy another car!

HI,

As a Police officer I know that any car can be stolen. What seems relevant to me is that if the Police have taken a UUMV (Unlawful Use of a Motor Vehicle) report and have given you a report number then that normally suffices for insurances purposes in QLD.

Is this the case?? and if so are the MRMA aware that the theft of the vehicle is being investigated by the Police??.

Ron (BundyMag)

HI,

As a Police officer )


Eeeeeeeek, I mite already know ya dude. lol

hijack: for Halo.
The factory immobilisor is coded its quite secure but not fool proof. I would suggest buying an alarm to scare the baddies away lol

Do what I do........drive a ****box........last time someone broke in they left me $5 outta pity. lol

TE-TF Magna's have a "Read-only Immobilizer"
TH-TL, 380 Etc have an "Encrypted Immobilizer"
Read-only is hard but not impossible to beat.
Encrypted is very very hard to pass but still not impossible (methods are unknown)
all info on Immobilizer’s and Magna's including theft rates etc in attached file..

a friend of mine has a celica gtfour turbo (import) and she got one of those pager alarms put on it, which has a range of up to 5km or something like that, so if anything ever happens to her car, eg, a door is opened or window broken, not only does the alarm go off, but it pages her and lets her know what is going on, where she can then disable the engine (via a seperate electronic kill switch for the fuel pump) - lock the doors, wind up the windows, even crank the stereo from up to 5k's away.

all the while the police have the car tracked down via the sat nav in it. it cost her alsmot 4grand all up, but worth it for a car that is un-insurable.

All immobilisers can be beaten in some way or other, because at the end of the day, if it f**ks up, someone has to be able to diable it and render the car usable again!!

There was a few news stories out of sydney years back when the VR-VS series of commmodore came out with their new code-hopping immobilisers that were "unbeatable". All ones that were stolen over a few months had damage to one of the rear tail-lights. They found out later that experienced thieves (who worked in places that installed car immobilisers etc) were using laptops with code-hopping programs to cipher the code via some sensor or something. Took them about 30secs to a minute to disarm the immobiliser.

Anything's possible!!!

I woulda thought if the cops say it's stolen with no suspicion of your involvement then that should be bloody well good enough for the insurance company :nuts:

NO the police arent investigating that is what I don't understand. There has been alot of weird things that just don't add up. For one I was told of the NRMA that the police had submitted a statement that they got off me, but so I was told later there can't be a statement if I haven't proof read or signed any thing. So all I can put that down to is they are trying to put me off taking it further. This has made me want to take it much further as it is illegal to do what they are doing. Making up false staements is just as bad a fraud, which is what they are accusing me of.

HI,

As a Police officer I know that any car can be stolen. What seems relevant to me is that if the Police have taken a UUMV (Unlawful Use of a Motor Vehicle) report and have given you a report number then that normally suffices for insurances purposes in QLD.

Is this the case?? and if so are the MRMA aware that the theft of the vehicle is being investigated by the Police??.

Ron (BundyMag)

Giving everyone the heads up on what is happening with the NRMA, I'm still waiting on the Final Decision from the claims dispute resolution department. My lawyers and the IOS are now involved pushing them along a little. It is looking promising but I'm not going to count on it. There has been too many disappointments so far. NRMA have breached the code of practise 3 times and the general insurance act once. They have also breached the terms of reference of the IOS once.
So either way they lose. If they don't pay me well they have to pay someone else. I will report them if the decision they make doesnt work in my favour. I know it soundsd like a bribe but you gotta do what you gotta do. :badgrin:

Thanks for all the support you guys have given me too. Much appreciate it.

I will keep you posted, should have the final decision on Monday hopefully, fingers crossed

If its proven they have gone against the act, you can sue them, and quite easily win. Go nuts brother!

yeah i spoke to dad, he's a loss adjuster (he's the middle man between you and the insurance company) however he got out of motor claims for this reason.

he said if they've breached the act, or just doing plain dickery, you've got them by the balls and he said squeeze hard and go for gold! else they'll get away with it.

Ok lisa,

As a TH onwer and an ex-mitsu employee I can answer your question.

Yes your car has an immobiliser, every single 3rd gen magna does, if you look at your car keys you will see a small square in the plastic at the base where the key meets the grip.
This is where the immob. disable chip is located.

The only way a magna can be started is with a coded key or a imobiliser overider (many car thievs have the 2nd option now).

Bad news is that if you only got one key (if you purchased the car 2nd hand) there is still 2 other keys out there, so previous owner is always a problem... Fix this by re-coding your car keys and your central locking kepad - the key itself can only be done by someone who is trained but the button/keypad (zappy thingy) can be done by any one - its in your onwers manual.

I recently found out that some magnas also have a key mounted under the car on the drivers side. - which was coded and cut for emergency purposes. They are very hard to find but I will tell you were it was if you want to know.

So it sounds like the NRMA are just trying to push you around...
YES your can has/had an immobilser...

If you want to discuss more, im only a message away.

Thank you ice sports for that information.

I did buy the car brand new back in 2000. On one of the keys I didn't notice any little square chip, the top just met up with the base of the key. I thought this was unusual as my other key which I lost down the beach did have one. The odds of someone finding my key in the sand and matching it to my car were a million to one.

But it is interesting about the key under the seat! I have heard of some manufactures doing this but didn't think of that as an option. What do you suggest in this case, should I contact the NRMA to find out whether they found a key attached to the seat?

A good friend from the police force said even though there hasn't been many magnas stolen (only around 1098 in a two year period) She said it is definately not impossible. To prove it can be done, she had a guy, locksmith break in to a magna 2000 model and start it. I don't know what technique or how he did it but he did.

NRMA love pushing people around, but I know I have to make a stand as its just going to keep on happening.

They did start on the wrong person. I am standing up for the rights of others that don't have the courage to fight a company as big.
Unfortunately for them they didn't realise I have the money to do so either.

ok the spare key is not under the seat... its under the car on the outside... I DO NOT SUGGEST ADVISING INS. COMPANIES ... as it will raise all our premiums through the roof....

The key is bloody hard to find and as I said not all magnas have them.. Trust me after all the keys i locked in cars when i was working for mitsu. ive looked heaps of times...

Most IMPORTANT MESSAGE FOR ALL MAGNA ONWERS IS TO GET YOUR CURRENT KEYS AND REMOTES RE-CODED SO THAT PREVIOUS OWNERS CANNOT GET INTO YOUR BABY...

I recently found out that some magnas also have a key mounted under the car on the drivers side. - which was coded and cut for emergency purposes. They are very hard to find but I will tell you were it was if you want to know.


your full of it... a key to the car mounted under the car on the drivers side for emergency purposes... what emergency? what good is it if no one no's about it to start with?

if they did this then they mite aswell not bother with a security system at all...

i'd LOVE to no which Magna's you have seen with this

i think you've seen ONE and it would be a case of the owner doing this themselves not Mitsu fitting it...

^^^ Thanks for saving me from posting the exact same thing =)

^^^ Thanks for saving me from posting the exact same thing =)


lol

nice to see you back again jimbo!!

its been lonely without you!!

^^ Thanks Bro, but I only have time to skim these days and only read new and interesting threads. Am tired of all the same rhetorical threads about parabolics, strut braces, big wheels, and "cheapest best mod" !!!

Hi there,

Just letting you guys know how things are going with the NRMA,

I'm still waiting!!!! Yep they love to take their time but there have been a few developments, The police officer confirmed that he in fact didn't give a statement to the NRMA that he was only interviewed and asked a couple of questions.

All but one was all he could answer. I tell you this has been an absolute rollercoaster. I'm waiting for the NRMA to provide the IOS with a notice of response and then I have to wait another 2 weeks before the panel will review it. The notice of response should arrive on the 2nd of March. I tell you make sure your car is secure at all times and don't leave it parked at a pub, its not worth the heart ache and trouble.

Also beware of NRMA, they'll makeup crap to make up reasons not to pay. Even the IOS couldn't believe it. They were saying that there were discrepancies in all statements given by myself, Terry and the Police but the IOS said that time discrepancies were only half hour out of wack (mind you the statement was taken 5 weeks after incident). That the police said I caught a taxi home, the interview given by the police to the NRMA had nothing in there to say that. Yet the NRMA said that they had it in front of them that said this is what the police said, yet the IOS said there is nothing.

Watch them is all I'm saying, mum and dad had 11 cars insured with the NRMA, not any more we have moved to AAMI and Budget insurance.

All I can say is I can't wait to take them to court.

hi guys just an update on how the battle with NRMA is going, I WON.
NRMA have one week to pay up, all I can say is thankyou IOS. The IOS couldn't find any consistancies in their investigation. The IOS investigator said in the interview room that he felt this was a personal attack, as I had once said to the first lady that was handling my claim that her phone manner was disgusting and she should have understood why I was upset for her refusing my claim.

The IOS also said I was consistant through the investigation period, and I had high crediability.

Any way they can be beaten so don't give up!!!!

Cheers guys

Lisa

Congratulations mate!
I'm glad you got through it ok and it just goes to show people should fight for their rights (though they shouldn't have to :doubt:).
Enjoy the nice payout you'll be receiving :D.

I will, I'm looking at buying another magna, I miss mine. Just have to find another black one...

Do you get anything extra as a payment for the absolute crap they've dragged you through?
There should be some sort of compensation! If a member of the common public tried fraud like that they would have the book thrown at them!! How do companies like that get away with it so lightly! :rant:

Yes I sure do, the NRMA must pay interest from the time my car was found. I'm not sure of the percentage but I have been told its pretty healthy.

Yes I sure do, the NRMA must pay interest from the time my car was found. I'm not sure of the percentage but I have been told its pretty healthy.
Awesome mate, that sounds really good. Glad to hear you are getting compensated for your hassles.