I'm looking at buying a 2003/2004 TL. Most of the vehicles for sale seem to be ex-fleet cars with 35-40k on the clock and 6-18 months warranty left (assuming they are on the old 3 year warranty, not the new 5 year warranty).

The few I've inspected seem to be showing the usual TL problems, like loose drivers seat, peeling paint off windscreen surround, etc. Did any of you have trouble getting these things repaired? If not, then I'm wondering why the dealers don't do these things before they put the cars out for sale. Am I being naive? :D

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?


I bought my AWD magna from Northsore Mitsu... The service dept sucks arse as they are inefficient and do not do the service as required in the manual. Example, they did not change the auto trans fluid but was fully charged for this... Asked for new battery to be fitted and was charge around $180 for "ecu recalibration" after fitting.


I now get it serviced elsewhere and am very happy. Now that it has been serviced elsewhere i have lost the free extended warranty with NS Mitsu, but so what.. i'd rather have it properly serviced and maintained and am looking at the factory warranty upgradde option.

My Mitsi dealer here is SA is great. No questions asked when ligitimate warranty claims are made.

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?
I've had nothing but an uphill battle with those guys in regards to a pealing rear windscreen seal. They denied it was a known problem, then MMAL became involved and said the same thing (and only saw my pics and report from the dealer), despite the fact it was the exact same damage that more than 30 3rd gen AMC members have had.

The same service advisor on the windscreen also tried to tell me that a warping passenger airbag cover is a good thing because it means the passenger airbag cover will deploy faster. One of northshores other SAs did decide to replace it.

I also noticed that they would keep me waiting in their waiting room whilst they attended to the service-paying customers instead.

May have been just on service advisor, I know it's not fair to judge the whole organisation on one but I wasnt happy.

Luckily, I found Ryde Motor Group much more reasonable, determined it was a defect and replaced it no worries.

Hmmm... obviously very different experiences. I wonder if a NRMA inspection would carry any weight?

My Mitsi dealer here is SA is great. No questions asked when ligitimate warranty claims are made.


Same here

I'm in SA too btw

hi, i had no trouble in queensland getting back screen replaced because of seal pealing. they replaced the screen and seal also retinted the screen and replaced my phone aerial. also replaced dash pad as it was bulging down edge of drivers side air vent.

My Mitsi dealer here is SA is great. No questions asked when ligitimate warranty claims are made.

Where do you go?

I know other people on here are not fans of this dealer...

...but i go to Southland.

One Of The Dealers In Tas Is A Fcucking Muppet And I Have Been Escorted Of The Premises Twice Cos We Got Into And Argument. The Other Is A Legend And Does Everything No Probs. Eaven Pulled Parts Of A Tl In The Yard To Help Me Out.

I brought my TJ2 AWD through John Hughes in perth and find that the service department are not all that interested when it comes to Warrenty work, but If you jump up and down, and shout about something long enough they cave, and will rebuild the car for you if the Service Advisor thinks you will go above them... lol ... So far I have had four or five things replaced, the biggest of which would be the instrument cluster, although you do have to ask more than once for it to be done.

But since JH is one of Aust Biggest Selling Mitsu dealers they rely heavily on repeat business, and JH himself is paranoid about his rep... But they arn't that hard to deal with... :badgrin:

Same here

I'm in SA too btw

Agreed. So far I've had the following fixed under warranty:

- rear window replaced with rubber edged version
- new foam driver's seat base pad and covering material
- plastic covers (drivers and passenger side) at the exterior base of the windscreen
- black plastic delta unit on exterior driver's side door
- new passenger side airbag cover (includes new airbag unit)

All done by Agostino's without any problems what-so-ever. Very friendly and helpful service.

One Of The Dealers In Tas Is A Fcucking Muppet And I Have Been Escorted Of The Premises Twice Cos We Got Into And Argument.

Sounds like you deserved it?

One Of The Dealers In Tas Is A Fcucking Muppet And I Have Been Escorted Of The Premises Twice Cos We Got Into And Argument. The Other Is A Legend And Does Everything No Probs. Eaven Pulled Parts Of A Tl In The Yard To Help Me Out.


A: Why the hell do people put capital letters are the start of every word...
B: Im not suprised you were escorted from the premises...perhaps someone can escort you off the forums.

I know other people on here are not fans of this dealer...

...but i go to Southland.


Hahahaha, i go to the same dealer. Nah i tell them the problem, they fix it straight away with no fuss.

Maybe it's just the way we word it?

I know when i go in for a warranty issue, i say "I think there may be a problem with X, Can you please take a look at it for me?

Never had a problem using this approach.

If this wogboy is screaming and yelling like a 5 year old, i'm not surprised they turn him down.

A: Why the hell do people put capital letters are the start of every word...

If you type in capital letters - the forum automatically converts the first letter of every word to upper case.....odd feature isn't it!

One Of The Dealers In Tas Is A Fcucking Muppet And I Have Been Escorted Of The Premises Twice Cos We Got Into And Argument. The Other Is A Legend And Does Everything No Probs. Eaven Pulled Parts Of A Tl In The Yard To Help Me Out.

First and only warning for evading the swear filter. Keep that in mind.

My Mitsi dealer here is SA is great. No questions asked when ligitimate warranty claims are made.


Which part is so hard to understand dude.... most stuff you say is so far wrong or full of crap i had to add you to my ignore list cause i cannot take it anymore....

FYI the original post asked...

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?

I got a dealer here in campbelltown Paul Wakeling they are very good had no dramas with warranty claims

I got a dealer here in campbelltown Paul Wakeling they are very good had no dramas with warranty claims


Use the same dealership, am happy with the service, especially when you can drop your car off after work and have it serviced while you have dinner and then pick it up after 9pm.

A: Why the hell do people put capital letters are the start of every word...
B: Im not suprised you were escorted from the premises...perhaps someone can escort you off the forums.


Cos i CAD all day and have caps on for typing in cad, the online software converts it like that.


AS to the argument, well basically, i went in because my driver seat was loose and the dealers exct words were.


"get use to it, it happens to all of them" and did not want to fix it, so i rang MMAL and complained got it fixed. The dealer told me that i did not need to ring MMAL we has going to fix it anyway.

YEAH RIGHT.

Same thing with the back window, eaven after i rang MMAL and the North dealer, both told me that i need to book the car in and get the screen replaced under waranty, and NO GO, it took 3 months to get that sourghted out.

Had to replace the inner plastic wheel arch, the clips simply broke off and was hitting the wheel, this is in the upper part of the arch, but was told i must of have hit something. If i hit anything that could damage the inner top part of the plastic, half my car would be missing.

I have been in to get the fuel surge problem fixed, and was told " don't drive so hard, it's a family car not a sports car" and nothing so far. Need the rear handbrake mechanism replaced and that is going to cost me, even after i took it to ABS in hobart, who were the ones who found the problem, because it wasn't adjusted proply. BUT it doesn't work so how can it be adjusted.

AND no one will be escorting me off the forums thanks, don't be such a smart ass. I was mearly stating that the mitsubishi dealer here who also deals with Mazda, are mupets. Simple things take months to do. And i am not the only one in Tas who think so.

Another thing is that they had the car for the whole day and used 1/3 tank of fuel and never put any back in. NICE hay.

The dealer up north is great. Las time i had the car there i got a free wash and a complemantory bottel of whine and $20 off my next service because of the inconveniance, i got the car towed for free and delivered back to me for free.


SO THERE. HaPy Or Is SoMe OnE gOnA hAvE a Go AgAin Cos OF the CaPs. lol lol lol


sorry couldn't help myself.

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?

And personal experience on 4 occasions says otherwise. Use top ryde instead, their great. And why on earth are you posting two different opinions. In the first few posts of the thread, you said:


I bought my AWD magna from Northsore Mitsu... The service dept sucks arse as they are inefficient and do not do the service as required in the manual.....
Now that it has been serviced elsewhere i have lost the free extended warranty with NS Mitsu, but so what.. i'd rather have it properly serviced and maintained ....

Now your saying their good - little inconsistant aren't we?

Dave, I posted the first comment, namely:

"For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?"

See the first post in the thread. I don't know how you managed to attribute it to Mre2me :D

i found mits to be quite good on most things. i recieved a phone call today saying that the parts have arrived to fix the peeling of the rubber around the back window and the corroded wipers but they still won't replace the blinker that fellout due to incorrect installation after they replaced it because of condensation :rant: but all in all i have found them ok... wat do ppl think of the extender warranty they offer. do u think it is worth the money you pay???

Which part is so hard to understand dude.... most stuff you say is so far wrong or full of crap i had to add you to my ignore list cause i cannot take it anymore....

FYI the original post asked...

For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?

Settle down precious.

If you actually read the first post, there was other questions also, which i was answering. Like:

". Did any of you have trouble getting these things repaired?"

Dave, I posted the first comment, namely:

"For those in Sydney, I've heard Northshore Mitsubishi has quite a good service department... any suggestions?"

See the first post in the thread. I don't know how you managed to attribute it to Mre2me :D

Vbulletin failure? I dunno, that is weird mate, sorry to MRe2me too.

Vbulletin should not quote an item already being quoted if you hit quote on a persons post (if that makes sense) - I'm wondering if I'm dislexic, but I dont think so - given I was able to quote a quote (as the wrong persons)

Use top ryde instead, their great.

Interesting, we have taken our car to Top ryde for the last couple of years, even after they sold their mistubishi franchise and their customer service has been extremely poor. First time they asked me to replace my stereo when it wasnt working and would charge $50 just to look, turned out to be a $2 fuse.

More recently our service invoice said they had changed our fuel filter then the "service advisor" claimed it wasnt changed. So were we charged for something that wasnt done?

Upon starting the car inside their garage, heard a rattling noise from the air con (which wasnt there before) and when i informed them, was told it isnt serious and most likely a leaf stuck in the fan. When i asked them if they can take a look under the hood to give me some sort of idea so i dont drive around with the problem, the manager went off at me claiming "everyone wants something for nothing.. leaves do sometimes get stuck in the fan during servicing" and he cant waste time looking to confirm the problem!!

The fact that we have spent well over $1500 in servicing our car with these guys doesnt mean much obviously.

Was considering taking it to North shore mitsubishi, to get our transmission serviced but reading bad experiences about them here doesnt leave much options.

Surely someone knows a dealer that can service the car and just do a reasonable job? Or is dealers and good service contradictory. Its a shame cause we take my friends honda to rick damilien who charge the same kind of prices and the service is in another world.

Perhaps part of the problem with Mitsubishi as a company is the servicing? It seems that many Mistubishi dealers are either closing down or don't provide decent service. Doesn't bode well :(

Vbulletin failure? I dunno, that is weird mate, sorry to MRe2me too.

Vbulletin should not quote an item already being quoted if you hit quote on a persons post (if that makes sense) - I'm wondering if I'm dislexic, but I dont think so - given I was able to quote a quote (as the wrong persons)

I wouldn't worry about it... these things happen :)

Perhaps part of the problem with Mitsubishi as a company is the servicing?

It definitely wouldnt help the company. They are struggling to sell cars as it is, so having service managers going off at customers, poor servicing standards etc doesnt help, especially when we just switched from a company like toyota where we never had a problem with servicing or the car itself and experience first hand the service at Honda and their dealers.

I mean i just had my oil changed at a small workshop and they offered more customer service.

Its a shame cause the car/product itself is great, but what companies dont realise is the after sales support and customer care are just as important.

Interesting, we have taken our car to Top ryde for the last couple of years....


Yeah, I wouldn't use them for servicing to save my life, I only take the car there for warranty work.

If you want a mechanic, I know a sensational mechanic sole trader at asquith that services all of our cars.

Damn...My 03 TL has that peeling rear window seal...I never knew it was a warranty claim. The thing is I have also just had the whole car tinted. Do they reuse the rear window again or would I have to get a new tint job on the back.

If you want a mechanic, I know a sensational mechanic sole trader at asquith that services all of our cars.

Can i please grab the details? We need our transmission flushed at the next service, would these guys have the necessary equipment etc? Appreciate it a lot thanks.

Only took it to the dealers cuase of all the b.s about the latest equipment for transmission flushes etc.

Ill PM the details tonight when I get his details.

He used to be known as the troubleshooter down at Sundell Holden I believe, he's gone out on his own now and shares a workshop with another mechanic, but iirc he has all the equipment required - never been any issues with my magna, or the other corolla and two vientas in my family.

He's fully licenced so he can stamp the books as well and I find he is pretty well priced, especially very well priced against the servos and dealers.

I like it because I know he is the one who does the work, he's the one you pick the car up from and there is no danger of the car being "apprenticised"

Dave, even though Asquith is nowhere near where I live, can you PM the details to me too? I'm prepared to drive a few k's if I know the service will be good.

Yeah thanks mate really appreciate it.

Ok so here it goes again.

I had the car booked for a 1pm test drive so i could show them what i going on. However since i had to work early i droped the car in for early drop off, and rang them at 8:30 as soon as they opened to make sure the car was not touched untill i got there.

I was going in for the following.

Front end vibration as per previous post.

rear handbrake mechanism being dogy, but only siad that i had some questions in regards to hand brake mechanism.

and fuel starvation round rh bends.

Basically thats it.

Oh sorry and driver seat slack again.

SO i got there at 1pm and am handed a bill for $120, telling me they adjusted the handbrake and did not find any fuel problems and vibration. They ued $10 of my fuel and left it compleatly empty, on reserve.

So i ask how and what they did and did not get much of an anwser.

The manager ended having to go for a drive and yes found something wrong and is looking into it.

They still want to charge me for not finding anything wrong with the fuel, and for adjusteing the handbrake eaven though i never asked them to.

AND they scratched my mag, but how the hell am i goign to prove that.

This is bull ****.

I asked them to call me before anything is done on the car from now on and i bet they wont.

I HATE THIS, i rang MMAL and was told i need to deal with the service manager and/or the owner of the shop.

THIS SUX NEED HELP as to my options.

Bunch of pricks mate, i had one bloke after he changed the pads on my old laser and i came to pick up the car hes like oh i better test them, i didn't say no as i expected them to be aware of how to drive a lowered ****ing car as they are damn mechanics, anywhay he proceeds to drive STRAIGHT out the driveway (were talking a laser with kitt & ultra low springs) cracks the front bar and scrapes the **** out of the twin canons :rant:
He then replies with, oh i didn't realise it was so low, yet he had to use extra ramps to get it on the hoist :nuts:

And as for your options, doub't youll get them to fix any damage just go somewhere else don't bother with the same bunch of people again!

Damn...My 03 TL has that peeling rear window seal...I never knew it was a warranty claim. The thing is I have also just had the whole car tinted. Do they reuse the rear window again or would I have to get a new tint job on the back.

You will have to get the rear windscreen retinted - I'm pretty sure they have to replace the glass.

In regards to how mechanics treat peoples cars........ well lets just say I have plenty of scatches in my rims (which where purchased brand new just over a year ago), and none of them are from me, and plenty of scatches in the paint around the drivers side door handle - I can only assume from people (again - not me) opening the car door while holding the keys in the same hand.

You'd think people in the car industry would know better :rant: .

Don't all you guys have 'rim saving' lips on your tyres?

So the result is... there are no good Mitsu dealerships in Sydney? :(

Yep, that would be right, but for warranty work, I recommend Top Ryde.

Additionally, I always specify to the service advisor "This work that I'm getting you to do is covered under warranty, therefore there is no cost to me" - never had them try and charge for something extra. In fact, they topped up my transmission at no cost last time I was in there.

Don't all you guys have 'rim saving' lips on your tyres?


yeah i do but they scratched the part where the bolts go, instead of using my socket they put on some big blody none and pealed the paint of the nut socket part, nad it looks like they actually flared one of the nut socket holes.

fcucking mupets, never again.

yeah i do but they scratched the part where the bolts go,

fcucking mupets, never again.

And does having a cry about it make you feel better? Seriously, all you do is whinge about your experiences with Mitsubishi service dept.

I think your gonna get banned for evading the swear filter again.

And does having a cry about it make you feel better? Seriously, all you do is whinge about your experiences with Mitsubishi service dept.

I think your gonna get banned for evading the swear filter again.

:stoopid:

maybe this also :boohoo:

my experience with anything if your nice to them they will be nice but if your nasty to them they won't treat you with respect.

yeah i do but they scratched the part where the bolts go, instead of using my socket they put on some big blody none and pealed the paint of the nut socket part, nad it looks like they actually flared one of the nut socket holes.

fcucking mupets, never again.

Warned you once...

48 hours.

never recived a warning, get over it.

and yess having a winge does make me feel better. i don't think if nice that people who spend money on their rides get them ruined by people with no idea.

http://www.aussiemagna.com/forums/showthread.php?p=463490#post463490

Uh oh - banned for sure now.

never recived a warning, get over it.

and yess having a winge does make me feel better. i don't think if nice that people who spend money on their rides get them ruined by people with no idea.

You're a friggin idiot.

http://www.aussiemagna.com/forums/showthread.php?p=463490#post463490

How much more obvious could you want? It's EVEN IN THIS SAME THREAD!

Permabanned...don't come back to this site.

i bought my magna at the state govt auctions at netly sa northast mitsbushi very helpfull fixed oil leak handbreak under warranty highly recomened