hy_boi
22-08-2006, 01:47 PM
OK, Heres the story, when i bought my TJ (in december) i bought it from a dealer but not a mitsu dealer, though the dealer i bought it off gave me this 3 year warranty thingy which covers everything up to some many $$, To keep this warranty in effect the car must be serviced every few months to keep the warranty current with them (which i only found out today).
Well the problem is i had the car serviced 3-4 months ago which was 100k service. What got done? Just oil and filter and a general check over..I asked about why the 100k service wasn't done and why they hadn't followed the mitsu service schedule, they said that for they're service's they don;t follow the schedules and that if i want the 100k service done i have to specifi...i kinda laughed at that..so ok quote me up how much this will cost and we'll book it in. She said ok i'll have to call u as i have to ring a mitsu dealer. and guess what...she never phoned!!!!!!! So i took it to the local mitsu and got it done....and well today i've gotten a letter saying that my warrenty has run out since i haven't had it serviced within in they're time periods.
So where do i stand here...I think they haven't upheld their duty of care.
What are people thoughts on where i stand..
Well the problem is i had the car serviced 3-4 months ago which was 100k service. What got done? Just oil and filter and a general check over..I asked about why the 100k service wasn't done and why they hadn't followed the mitsu service schedule, they said that for they're service's they don;t follow the schedules and that if i want the 100k service done i have to specifi...i kinda laughed at that..so ok quote me up how much this will cost and we'll book it in. She said ok i'll have to call u as i have to ring a mitsu dealer. and guess what...she never phoned!!!!!!! So i took it to the local mitsu and got it done....and well today i've gotten a letter saying that my warrenty has run out since i haven't had it serviced within in they're time periods.
So where do i stand here...I think they haven't upheld their duty of care.
What are people thoughts on where i stand..