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View Full Version : WHITELINE stuff up!!!!!



shehan
26-07-2007, 10:03 PM
IF YOU FIND THIS COMPLICATED TO READ, SORRY, THERE IS A SMALLER VERSION ON THE 2ND PAGE OF THE THREAD WITH NUMBERS

hey all, some of u may already know that wen i signed up to AMC i prematurely added my whiteline strut bar and front and rear sway bar to my car MODs list, since they were in order at the time and were planned to be installed within that week...

n e ways most of u on the site i hav noticed hav purchased items from them, and i did so in confidence, ALTHOUGH i thought i wud share a MASSIVE SCREW UP on their behalf

i hav currently NOW got my strut bar and front sway bar installed, this happend earlier today, and wen the guys at pedders went to install the REAR SWAY they noticed they cudnt, since the KH verada did NOT come with a rear sway bar...

now if u do go to the whiteline site at (www.whiteline.com.au) and check out the parts for the KH verada u will see that the REAR SWAY bar is there, they hav 2 kinds INFACT (norm and adjustable), and they are INCORRECT (for a KH and MAYBE other models)!!!!!
wat i NEEDED was a REAR SWAY BAR KIT, which they DO NOT make for the verada, OR is not under the verada parts list, i hav currently returned the rear sway bar which was just the REAR SWAY BAR and the D bushes............and hav orderd in the KIT (under the magna parts list), hoping this will fit

the part i HAD ordered "BMR70" in their system is just a STRAIGHT SWAP (for the existing to the new), which is incorrect
the part i hav ordered is the "BMR69XZ" which is the KIT

that is some helpfull information for n e 1 else with thinking of purchasing a WHITELINE item

any1 else hav n e troubles like this???

also i was dicked around with the sending of the item, wat was supposed to take 5-7working days, took over 2weeks

currently not very happy with WHITELINE, but we will see if they can get it right this time

Lucifer
26-07-2007, 10:07 PM
Correct me if I'm wrong... but shouldn't the rear suspension components of a FWD KH Verada be the same as a FWD TH Magna?

shehan
26-07-2007, 10:18 PM
Correct me if I'm wrong... but shouldn't the rear suspension components of a FWD KH Verada be the same as a FWD TH Magna?

this is true
the part i ORIGINALLY orders was to REPLACE the STOCK bar

the KIT i hav NOW ordered is for if u DO NOT hav a rear sway bar stock, THIS compensates for it

if that makes sense

s_tim_ulate
26-07-2007, 11:00 PM
Wow that's really hard to read.

Meh
26-07-2007, 11:06 PM
so they do have a kit ? and u did get the kit ? but you didnt check before you ordered whether you actually had a rear sway bar or not ?:nuts:

hlucin8
26-07-2007, 11:08 PM
STOP SHOUTING AT ME :cry: It hurts my eyes:shock:

kmakaz
26-07-2007, 11:17 PM
i ordered the stuff 2 weeks ago - and im still waiting for it. they insist that its already left and should be at my mechanics last monday!:rant: idiots!

anyways should have expected it - always heard that whiteline does a lot of stuff ups - like sending the wrong parts and being very slow etc (from members on nsvic and sau)

Meh
26-07-2007, 11:21 PM
i never had any problems with my whiteline products but i did only get the antilift kit through them

hlll3
26-07-2007, 11:25 PM
Wow that's really hard to read.
:bowrofl:, was thinking the same myself.

shehan
26-07-2007, 11:27 PM
Wow that's really hard to read.

ok, yea theres a lot in there
easy steps
ordered a part they sed wud fit (the part was in the parts list under verada), the part didnt fit

i hav ordered a part that SHUD fit and am waiting for it (the part was under the magna list)

thats basically it
but its more complicated, if u re-read the long post it makes sense (at least i thought it did)

shehan
26-07-2007, 11:28 PM
so they do have a kit ? and u did get the kit ? but you didnt check before you ordered whether you actually had a rear sway bar or not ?:nuts:

they hav a kit, under the magna parts list
kit is ordered atm

and the part i ordered from them was MEANT to fit, but they were WRONG, so infact it was their fault, not mine, i was unaware of if the KH had a rear sway, i assumed it did since it was a long car, but wasnt sure of it

Lucifer
26-07-2007, 11:33 PM
they hav a kit, under the magna parts list
kit is ordered atm

and the part i ordered from them was MEANT to fit, but they were WRONG, so infact it was their fault, not mine, i was unaware of if the KH had a rear sway, i assumed it did since it was a long car, but wasnt sure of it
Perhaps it was your fault that you didn't specify that your car did not have an existing swaybar. They have no obligation to enquire as to whether you have one or not, that's your job to do the research first, or ask the question at the point of sale... I have no idea, your posts are confusing, lack structure and coherance... It is very hard to understand what actually went on here.

shehan
26-07-2007, 11:53 PM
Perhaps it was your fault that you didn't specify that your car did not have an existing swaybar. They have no obligation to enquire as to whether you have one or not, that's your job to do the research first, or ask the question at the point of sale... I have no idea, your posts are confusing, lack structure and coherance... It is very hard to understand what actually went on here.

OK......lets try again, sorry guys for the confusing posts
had screen prints to help but they are too damn big to attatch
these are the steps i took to get my STRUT, FRONT SWAY, REAR SWAY

1. went to whiteline site, used drop down boxes to locate my car and the list of parts they had for it.....
found all 3 parts, wrote down part numbers
2. went to repco, repco cross referenced the parts i had found with the whiteline book they had and it all matched up (correctly)
ordered parts and they came in a little after 2 weeks, wen it was sed to be only 5-7work days
3. go to pedders to install the parts, and they cannot install the rear sway, get the strut and front sway installed, pedders told me they cannot install the rear sway because there was nowhere to mount it to (because the KH does not hav a rear sway bar), and that a KIT was needed, the part that was ordered was a REPLACEMENT for a stock rear sway bar
4. go back to repco, so repco looked and found a REAR SWAY BAR KIT, in the magna parts list, NOT the verada parts list (where it shud be since a KIT is need for a KH verada)
they ordered it in
thats where im at now, awaiting the part to see if it will fit
hope thats better

hlll3
27-07-2007, 12:15 AM
sounds very frustrating mate, hope it all works out for you in the end.

on another note, did you order the sway bar from repco, cos i was under the impression repco didnt stock whiteline products, maybe this is just WA??

TJsports
27-07-2007, 11:04 AM
I was under the impression that veradas came with rear sway bars?

Is this car a one off that didnt?

gremlin
27-07-2007, 11:06 AM
at the end of the day what your trying to tell us is that whiteline's system suggests the KH Verada was fitted with a factory OEM sway bar when infact it isnt...

most people when wanting to upgrade things such as rear sway bars tend to do so because they no a bit about cars and no what there vehicle already has and hasnt got....

next time mate, try and research a bit more yourself before purchasing.. you should have been either telling the sales rep you want to upgrade your existing oem rear swaybar OR add a rear swaybar to you vehicle as you dont already have one...

and yeh, whiteline should fix there system up, that does suck for ppl who dont no all that much about cars...


On a side note, do KH verada's come fitted with rear sway bars??? maybe your car is a freak and missed out somehow and infact Whiteline is correct and you are wrong??? in that case you should be thanking whiteline for helping you not being angry with them...

Phonic
27-07-2007, 11:08 AM
OK......lets try again, sorry guys for the confusing posts
had screen prints to help but they are too damn big to attatch
these are the steps i took to get my STRUT, FRONT SWAY, REAR SWAY

1. went to whiteline site, used drop down boxes to locate my car and the list of parts they had for it.....
found all 3 parts, wrote down part numbers
2. went to repco, repco cross referenced the parts i had found with the whiteline book they had and it all matched up (correctly)
ordered parts and they came in a little after 2 weeks, wen it was sed to be only 5-7work days
3. go to pedders to install the parts, and they cannot install the rear sway, get the strut and front sway installed, pedders told me they cannot install the rear sway because there was nowhere to mount it to (because the KH does not hav a rear sway bar), and that a KIT was needed, the part that was ordered was a REPLACEMENT for a stock rear sway bar
4. go back to repco, so repco looked and found a REAR SWAY BAR KIT, in the magna parts list, NOT the verada parts list (where it shud be since a KIT is need for a KH verada)
they ordered it in
thats where im at now, awaiting the part to see if it will fit
hope thats better

Much easier to read. :) You will find allot of aftermarket manufactures do this, they don't cross reference every single part, annoying yes. But you could have saved yourself some hassle by searching this forum for rear sway bar installation, you would have seen that you need a mounting kit for a rear sway bar if one wasn't fitted from factory, regardless of witch Magna or Veradas model you have since they are all the same.

Hope it all works out for you, I know you will enjoy the handling difference, of witch the rear sway bar gives the most improvement. :badgrin:

FFEEkY
27-07-2007, 12:35 PM
so you ordered the wrong part and its whitelines stuff up??? :roll: :boohoo:

shehan
27-07-2007, 08:27 PM
to answer a few questions since my NUMBERED post.

1. (hlll3) i did order the whiteline products from repco, so i suppose they do stock whiteline products

2. (TJsports) i was unsure of whether or not the verada came with a rear sway bar, i went to the whiteline site in the hoping of ordering the strut and front and rear sway bars...in the parts list on the site there is 2 kinds of rear sway bars, ADJUSTABLE and NON....., i chose the NON and thought that wud be fine, either way the NON and ADJUSTABLE arent suitable for the KH since they do not hav a stock rear sway bar (this cud be my car or all KHs im not too sure)

3. (Gremlin) i am still learning about cars but i know that the 3 items i purchased improve the handling, although i wasnt sure about MY car having a rear sway bar or not, i relied on the whiteline site and i guess i shudnt hav. i WOULD hav known to research more if i saw on the whiteline parts list the NON, ADJUSTABLE & a KIT......then i wud hav questioned if my car already had a rear sway or not, but the KIT was not there at all

4. (Phonic) again unsure if my car came with the rear sway or not, therefore just checked out the whiteline site and they did NOT hav a KIT under the verada parts list, i assumed it did

5. (FFEEkY) i ordered from the verada's part list on their site where you wud expect to look if you wanted a part for a verada!!! the part i actually need was under the MAGNA parts list, and i am still unsure if this will fit, time will tell.....and yes it is whiteline's stuff up for not having a KIT for a verada since the KH does NOT come with a rear sway bar stock

(this may just be my car, n e 1 else with a KH plz let me know if yours has a rear sway stock or not)

kmakaz
27-07-2007, 10:00 PM
my KH has factory front and rear sway bars. and now i have 2 rear adjustable whiteline strut braces - cos the idiots at the whiteline head office in NSW are morons and ****ed my order up! waited 2 weeks and now i need to wait again!:rant:


also was told the sway bar upgrade is more a bling thing cos unless you run a TT or super charger with nos and are a racer/drifter you will notice sweet ****-all! this was told to me by the head mecahnic of a tuning house. not my opinion - i wanted to change mine but he told me not to waste the cash only get the strut braces.

Woob
27-07-2007, 11:22 PM
Ive learnt 2 things from AMC..

1. Magna drivers didnt pass english in school.
2. A lot of people seem to think that companies cant be responsible for a stuff up, and if they do stuff up, you should have to wear it.

Mate, if your model Verada indeed didnt come with a sway bar, then they have an inaccurate parts list, and you are more than entitled to be angry. But if you got a one off freak with no sway bar, then someone at Mitsubishi in on drugs :P

Either way, it sucks that it happened, and thanks for the heads up for the future.

kmakaz
27-07-2007, 11:27 PM
^^ true.

i understand that it might have been an extra option thing

gremlin
28-07-2007, 09:34 AM
Ive learnt 2 things from AMC..

1. Magna drivers didnt pass english in school.


:nuts: :nuts:

wtf?

Woob
28-07-2007, 12:21 PM
gremlin.. have a read through a few posts and see how hopeless a lot of people's english is :P it was meant to be a joke

Mums_Magna
28-07-2007, 12:26 PM
Whats a sway bar? :doubt:

:bowrofl: forget it im confused.

smooth2
28-07-2007, 12:34 PM
Whats a sway bar? :doubt:

:bowrofl: forget it im confused.

haha you for real?? if so i'll show ya

there's a few names like anti-roll bar, torion bar etc etc. most of the time it's connected to the control arms (wheels attached to) and the chassis on either side. Now when u go around the corner the wieght is shifted more to one side.When this happens the control arm will move up or down whilst moving the sawy bar with it, so the siffer\thicker the sway bar the less body roll u have (feels less like a boat, and gives you more feel \control around the corners).

here's a link, i can find some picy's if you need
http://en.wikipedia.org/wiki/Sway_bar

hope it sheds some light. But sometimes my explanations aren't clear enough, if so i can re do it so you know what im on about.

mpot
28-07-2007, 12:46 PM
OK......lets try again, sorry guys for the confusing posts
had screen prints to help but they are too damn big to attatch
these are the steps i took to get my STRUT, FRONT SWAY, REAR SWAY

1. went to whiteline site, used drop down boxes to locate my car and the list of parts they had for it.....
found all 3 parts, wrote down part numbers
2. went to repco, repco cross referenced the parts i had found with the whiteline book they had and it all matched up (correctly)
ordered parts and they came in a little after 2 weeks, wen it was sed to be only 5-7work days
3. go to pedders to install the parts, and they cannot install the rear sway, get the strut and front sway installed, pedders told me they cannot install the rear sway because there was nowhere to mount it to (because the KH does not hav a rear sway bar), and that a KIT was needed, the part that was ordered was a REPLACEMENT for a stock rear sway bar
4. go back to repco, so repco looked and found a REAR SWAY BAR KIT, in the magna parts list, NOT the verada parts list (where it shud be since a KIT is need for a KH verada)
they ordered it in
thats where im at now, awaiting the part to see if it will fit
hope thats better

So you used Whiteline's website to get the model number, ordered it through Repco, then got Pedders to install it?
No wonder it took a couple of weeks to arrive...

When I ordered a rear swaybar (BMR67) (http://martybugs.net/magna/swaybar.cgi) for my Magna wagon, I ordered it directly from Whiteline, and it was delivered in about a week.
I had a few minor issues, and Whiteline's technical support guys were very responsive and helpful.

Cheers,
Martin.

Mums_Magna
28-07-2007, 01:12 PM
haha you for real?? if so i'll show ya

there's a few names like anti-roll bar, torion bar etc etc. most of the time it's connected to the control arms (wheels attached to) and the chassis on either side. Now when u go around the corner the wieght is shifted more to one side.When this happens the control arm will move up or down whilst moving the sawy bar with it, so the siffer\thicker the sway bar the less body roll u have (feels less like a boat, and gives you more feel \control around the corners).

here's a link, i can find some picy's if you need
http://en.wikipedia.org/wiki/Sway_bar

hope it sheds some light. But sometimes my explanations aren't clear enough, if so i can re do it so you know what im on about.


Thanks but i was just pulling yu leg, i did know what a sway bar was, however now i know more lol.... Felt like making this thread even more confusing!

shehan
28-07-2007, 01:18 PM
So you used Whiteline's website to get the model number, ordered it through Repco, then got Pedders to install it?
No wonder it took a couple of weeks to arrive...

When I ordered a rear swaybar (BMR67) (http://martybugs.net/magna/swaybar.cgi) for my Magna wagon, I ordered it directly from Whiteline, and it was delivered in about a week.
I had a few minor issues, and Whiteline's technical support guys were very responsive and helpful.

Cheers,
Martin.

thats strange because i called up WHITELINE before all of this mess, they sed that i cud not order through them, that i wud hav to go to a place like AUTOBARN, REPCO, SUPERCHEAP AUTO, and get them to order it for me, very odd

smooth2
28-07-2007, 01:38 PM
Thanks but i was just pulling yu leg, i did know what a sway bar was, however now i know more lol.... Felt like making this thread even more confusing!

haha always one smartass in the bunch. well i guess no one else will ask cos the info's there. Im sure there's a member out there that didn't know that.

Mums_Magna
28-07-2007, 07:52 PM
Sure there is, I'm sure there is....

kmakaz
28-07-2007, 10:29 PM
thats strange because i called up WHITELINE before all of this mess, they sed that i cud not order through them, that i wud hav to go to a place like AUTOBARN, REPCO, SUPERCHEAP AUTO, and get them to order it for me, very odd



can order straight from whitline - just they dont like it

shehan
28-07-2007, 10:46 PM
can order straight from whitline - just they dont like it

not wat i was told, but maybe that was just the rececptionist i spoke to...

kmakaz
29-07-2007, 11:30 AM
i phoned the whiteline office in NSW and was asking about products, the guy was helpful and said that repco and autobharn sell them in vic and can order them for you, or if you have the part number you can buy straight off them - just need credit card and to pay the delivery costs too,

Phonic
29-07-2007, 02:26 PM
also was told the sway bar upgrade is more a bling thing cos unless you run a TT or super charger with nos and are a racer/drifter you will notice sweet ****-all! this was told to me by the head mecahnic of a tuning house. not my opinion - i wanted to change mine but he told me not to waste the cash only get the strut braces.

It's usually the other way around. You'd rather get sway bars first then strut braces! This tuning house must be very successful.:shock:

TJsports
30-07-2007, 06:22 AM
Im sure the shop suggested the strut braces as they have a higher placebo effect than sway bars as you can see them when you open the bonnet, sway bars you have to get under the car to see.

Spackbace
30-07-2007, 09:32 PM
Im sure the shop suggested the strut braces as they have a higher placebo effect than sway bars as you can see them when you open the bonnet, sway bars you have to get under the car to see.

wait, that was their reason, u see it and think 'wow my car must be better' (implied by placebo effect')... do they specialise in GT wings on excels, and bonnet scoops etc?


This tuning house must be very successful.:shock:
it would appear so :bowrofl:

shehan
12-08-2007, 03:55 PM
UPDATE GUYS/GIRLS

well after another 2 weeks of waiting the rear sway bar KIT i ordered came

the next day i took it over to pedders and within 3hrs they had it fitted with no problems

also called up the dandenong mitsubishi dealer and in their records it did not hav the verada OR magna as having a rear sway bar stock

which sounded odd to me

but that is my good news, the KIT is installed and BIG difference much better handling all around, and for those of u who are curious as to how i know, its not coz i was driving my car on a suspended licence, rather my father driving my car and me sitting in the passenger seat, and even there u can feel the difference, very happy in the end:D

for n e 1 else with a verada looking at the whiteline products, for the rear sway bar, look at the magna parts list for the KIT

hope i hav helped others from making my mistake