The brand new factory bluetooth kit I purchased has been installed. It comes as V3.18 and has a couple of issues.

At first I thought it was completely faulty as it wouldn't connect to my phone, a Nokia 6220 which works great on my Parrot LS3200 in my Falcon. I then tried the wife's 6300 and it paired first go, very easily.

Tried clearing the phone memory on the bluetooth system again, reset the power on the car and my phone and still nothing. I even removed the LS3200 from my phone but it still won't pair.

What happens is I don't get to input the security code, my phone give an error that it cannot pair with Parrot VM3.18. On the 6300 the code input came up instantly and was paired after that and now will connect each time, as it should.

Once I had the 6300 connected I played around a bit and discovered that when turning off the car with a phone connected it would give the "chirp" but also emit an electrical static type sound, similar to the "thumps" I have read about on here before.

It seems all the cars with thumps had their systems replaced?

Mine was brand new a couple of years ago & it was version 3.20. Might have some firmware bugs in that version? I've paired several different phones with mine no probs.

the issue seems to be the phone and not the BT

Paired my phone back with my other Parrot unit this morning and no probs. There are no FW updates for my phone, it's got the latest so no help there. If I come across a 380 with the BT unit I will definitely try to pair and see what happens.

Aside from the pairing, I don't like the electrical thump after shutdown at all. This seems to have only been resolved with a replacement unit that didn't do it. I don't think it's FW based as others on here have 3.18 and are going fine. Will have to talk to the dealer about it.

Mine also has the thud when you turn off the car. Been back to the dealer with it about 18 months ago who said a lot of them did it including the one on his Triton! Dont even consider ir now.
Interestingly no thud if you hang up a call then turn off the car before the radio has a chance to come back on.

Hi Mike, I thought you had yours fixed/replaced?

I think the thud & maybe your pairing problems is not the phone firmware but the car kit firmware. I am surprised if you just bought this new it has such an old firmware version (3.18). Like I said I got mine ages ago & it is 3.20.

It was NOS, got it from Ebay, $210 delivered. Brand new, never been used, but seems to have some issues. Never mind cause it's all under warranty!

I have it booked in for Monday and this is one of the things they'll be looking at.

I will see what they do about it.

Not replaced or fixed as service Manager says there is no fault. As I said earlier his own vehicle "thuds".
Have also been in a 380 GT that "thuds" so I stopped worrying about it.

Been a great unit with zero problems with three different phones including an I Phone over the past 18 months.

Interestingly the Parrot website list 3.18 as the latest firmware and a call to the distributors in Sydney in July 2009 say that they had no update for the 380/Triton bluetooth module.

No worries Mike. The thud is very unimpressive so I will be making sure they make it go away. I know it's coming now and don't like hearing it.

On another note I'm guessing there aren't a lot of Nokia users among those with the factory BT in their cars? Turns out there is an issue with newer Nokia phones and pretty much all the Parrot factory BT kits, which are in a LOT of different makes and models.

I found a fix and got my 6220 to pair. Where before it wouldn't even get to the part where it asks for the code it now is paired. How? I tried to send the BT kit an mp3. This will fail of course but I was able to search for the device as usual and it asked for the code! Then it said pairing failed, but then it asked to connect and the pairing worked.

I made a test phone call and discovered I am still the victim of another newer Nokia phone issue, low volume. It's another known problem. See here for a list of phones and note the column for the Volume Fix and the cars affected at the bottom. http://www.ngabluetooth.com.au/assets/pdf/Mitsubishi_Bluetooth.pdf

Geez you are having a hard time of it

had a similar problem with the iPhone 3Gs being soft and at a low volume but mrs fixed that somehow

Geez you are having a hard time of it

had a similar problem with the iPhone 3Gs being soft and at a low volume but mrs fixed that somehow

lol I have an iPhone 3Gs & it is just a matter of increasing the volume on the phone. iPhone increases bluetooth volume independent of normal volume when connected on a call.

Geez you are having a hard time of it

had a similar problem with the iPhone 3Gs being soft and at a low volume but mrs fixed that somehow

I guess it could be worse? The main issue is bloody new Nokia phones. I like them but I am changing my mind when things like this come up.

Funny thing is my 6220 works awesome on my Parrot 3200LS system I put in the Falcon. Perfect pairing, volume, address book download, the works. With the 3200LS I also use the voice recognition on the Parrot unit, as it also holds my address book, and this is great too. Which is another "issue" with both mine and my wife's Nokias.

I knew they could voice dial as most phones can and lots of my previous ones but I have never bothered to use it until now as I knew the factory kit needed to use the phone to make a voice dialed call. I looked into it and our phones have a factory voice tag for every contact, which is a computer version of the names in there. This is sucky because it's hard to match what you say to the computer version of the name and normally you would only do a few voice tags for people you might call, but now EVERY contact has one to further confuse the system. Thank you Nokia, thank you very much.

lol I have an iPhone 3Gs & it is just a matter of increasing the volume on the phone. iPhone increases bluetooth volume independent of normal volume when connected on a call.

That is how the system works. The volume is controlled by the volume your phone is set to during a call while connected via BT. People with other brands and older Nokia's had no problem till they got a newer one and with the phone on full volume it's not loud enough. It was fine for me as I did the test in the garage but it was a LOT lower in volume than when the system spoke that it was deleting all the paired phones, as I cleared it again before I tried. I spoke to the wife and told her it was probably too quiet when driving around.

You will notice that if you adjust volume during a call on your car stereo it does nothing as it's all up to the phone.

Another plus for the Parrot in my Falcon and the way Ford integrated the bluetooth kit. In the Falcon when a call comes through it mutes the stereo and switches to the call, much like the 380, but you can adjust the volume coming through the speakers and this volume is independent of the cd/radio sound so if you have it set high, the volume will be high next time you get a call but be normal when you're not. Plus, the Parrot 3200LS has another volume control on it where you can change the volume again and you can also adjust the mic gain too, plus a lot of the other things.

If the 380 dash had a decent place to mount the 3200LS where I could see the screen I would have gotten one but there was just nowhere to put it. So when the simpler but factory integrated unit came up for a great price I went for it.

I'm sure it will all be sorted. Half the issues are with my Nokia phones, I would just love them to get rid of the electrical noise upon disconnection, that will be great.

Now have a V3.20 BT module installed, rest of the system stayed the same and the electrical pop is gone. They did it when I came to pick it up as they couldn't hear/make the noise so I showed the technician and he didn't think it would go away but said he would swap it out while I was there and so he did. Much better.

I needed to do the send a file via BT trick to get it to connect as it wouldn't play still doing it the normal way.

Also still a little on the quiet side. I did take and make calls on the way home tonight and it could use more volume. I sounded fine to the other parties which is great to know. I even did a voice dial to my wife which worked the second go!

Everyone else with factory BT in their 380, and even other Mitsubishi's with factory BT as they all seem to use the same Parrot unit, do you use a Nokia phone? If so, which model and how do you find the volume?

BT Tidbit:

I never had issues with low volume with my iPhone, I had issues with callers not being able to hear me properly.

3.0 iPhone update solved it for me :)

Haven't tried Nokia on mine but I have had 2 different Motorolas, a O2, a LG & now an iPhone. All these phones have connected ok with plenty of volume.

Yeah, it's only the newer Nokia's that have a volume issue. People have had different brands that worked great and then their new Nokia either won't connect (this can be fixed with the trick) or the volume is too low. Nokia Customer Care doesn't "care" as it's a "third party" device and they suggest you buy their car kit, if they answer at all. Never mind this type of unit goes in Mercs and BMW's too.

It's a Nokia issue but somebody, perhaps Mitsubishi did a volume fix which is probably just a boost more than likely. This is handy if you work out how to get your phone connected in the first place.

Still, I'm glad my current phone is connected, just need it a bit louder.

I have a Nokia E71 and suffer from low volume aswell with the factory fitted bluetooth. It is usable in a traffic jam or at stop but that is about it.

I have a Nokia E71 and suffer from low volume aswell with the factory fitted bluetooth. It is usable in a traffic jam or at stop but that is about it.

my blue tooth is the same first had a nokia 95 8G and suffered from callers saying that they could hear a buzzing sound and the volume being very quiet, got a new nokia 97 same thing, taken it to mitsu they test it and always come back with "we'll have another look at it but thats how they are"....they did how ever change some module when i first got the car as it wasnt working at all..., in alex's 380, (fat 380) his is LOUD as with the windows down and driving you can still hear the caller just fine, in mine the windows have to be up and the sunroof shut just to hear somone, my hang up button doesnt even light up at night with the rest of the dash and the call button either, gotta get it looked at i think

Ah, the Nokia's are just not having much luck. I'm not completely sure but it seems the more higher end ones with the Symbian OS have the issues, though I haven't tried a really new but simpler model. Pity, Nokia are my favourite but I may not get one for my next phone if this is still an issue.

I would agree, driving in the rain this avo my BT would not have been very usable. I know it can go loud as the spoken voice that you hear when you clear the paired phones is very loud and clear.

Doing some more research, the link I posted above: http://www.ngabluetooth.com.au/assets/pdf/Mistubishi_Bluetooth.pdf actually has the part number for the volume fix from Mitsubishi on the Nokia low volume issue.

MR936541 is the part number for the fix, not the affected BT kit number, which is what I initially thought it was.

I'm pretty sure it's just an amplifier to boost the volume of the kit when using an affected Nokia and the volume control is placed in the glovebox or something like that.

I am chasing it up with the local service centre. Looks like it's either this fix or a different phone.

Still doing research into this and it seems Nokia's with the s60 3rd series OS are the models which give low BT output. They seem to be troublesome with the simpler Parrot kits like the CK3000 Evolution which we and a lot of other cars have as factory kits. I saw on the back of my unit that it was an Evolution model, not just a regular CK3000 which it seems to get labeled as.

It's been mentioned that the latest Firmware Parrot seem to show for us is 3.18, which can be seen here: http://www.parrot.com/uk/support/downloads/#versions as the Evolution model seems to have completely different FW numbers.

Either way, my 6220 is shown as a compatible phone even though it won't pair with the kit unless I trick it, and once paired it's volume makes it very hard to use.

I am trying to find out from Parrot what the go is with FW, can we use the 5.xx series used in the retail boxes, and what can they do to fix the volume issue as my phone works fine with the CK3200 I have so Parrot can make it work, but it may need a FW update.

The CK3200 does FW updates via BT connection but the CK3000 needs a cable to be bought to do this, though maybe a dealer will have one?

Spoke to my dealer today as well as they didn't mention the Mitsubishi volume fix I asked them to look into but they said they are waiting on an answer for me so we'll see what they can come up with too.

In further news I am still waiting on info from Parrot as to whether our units can use the standard 5.xx CK3000 Evolution FW. I don't see why not as the box is a CK3000 Evolution, but will be good to know from the manufacturer. It's a bit difficult to make them understand the issue and the fact that it's not a standard CK3000 Evo, even though they sell them by the thousands to car makers around the world.

The dealer did finally get back to me to say they are ordering the parts Mitsubishi made up to fix the volume issue. I now think it might be a way to have the sound play through the stereo and to have the volume on the head unit be able to affect the sound level. That would be ideal.

I only just tried my BT out the other day for the first time, and I am having an issue with people not being able to hear me on the other end. I've got a nokia 6600i, and it connected fine. The volume is great (if a little too loud), but for some reason when I called my missus, she said I was really really quiet, and there was a lot of crackling, so not sure why.

That's new to me, I have asked callers and they can hear me fine. I'm clearly in a car but the sound for them is fine. Maybe google your phone and these parrot kits.

I checked on your phone and it's not a Symbion powered one so makes sense that it connects fine and doesn't have the low volume problem.

I wonder if Mitsubishi will be able to provide any more updates for future phones that may have issues?

Forgot to mention Coppr that you should probably test your kit with another phone too to see how it performs as it may not have been installed too well. Try and choose another brand of phone so there won't be a Nokia issue and see how you go.

I noticed last night that it's only version 3.16, so I wonder if that has anything to do with the issue. I'll have to try using another phone tonight. My wife has a Samsung, so I'll give that one a go.

I noticed last night that it's only version 3.16, so I wonder if that has anything to do with the issue. I'll have to try using another phone tonight. My wife has a Samsung, so I'll give that one a go.

Could well be, most people on here have V3.18 or higher, mine is a 3.20.

You must have one of the original Series 1 kits, do you have anything left on your 5 Year Warranty as it might be worth a visit to the dealer for a free warranty upgrade.

How do you tell what version you have?
Cheeers
Could well be, most people on here have V3.18 or higher, mine is a 3.20.

You must have one of the original Series 1 kits, do you have anything left on your 5 Year Warranty as it might be worth a visit to the dealer for a free warranty upgrade.

How do you tell what version you have?
Cheeers

Haven't used mine in ages, but I recall the mobile screen will display something when it connects to the Bluetooth. "Found Parrot v3.18" or similar.

Cheers
I'm usually looking at my phone when I connect

Haven't used mine in ages, but I recall the mobile screen will display something when it connects to the Bluetooth. "Found Parrot v3.18" or similar.

:stoopid: If you go into the bluetooth menu on your phone & look at devices paired it will say 'Parrot VM3.**'

Found it. Never took any notice as I dont have any probs with it. Cheers
:stoopid: If you go into the bluetooth menu on your phone & look at devices paired it will say 'Parrot VM3.**'

My car is booked in tomorrow for the Nokia bluetooth fix.

genebaby,

I have been watching this thread with interest as I have the same issues with my Nokia 6220 and connection to my GT bluetooth system. It searches but does not connect. I am curious about the trick in sending the bluetooth system an MP3 file. Can you provide more detailed instructions. Thanks.

That's quite simple, if you go to a file on your phone and send "via bluetooth", select the parrot unit and then it will ask for the code. mine failed, but shortly afterwards said it was connecting to the Parrot and it did so every time afterwards once I had set it as an allowed connection.

Once you have it connected you will find the volume is quite low. Hopefully that issue with mine will be resolved this afternoon.

My wife's n95 8gb occassionally cannot connect and I have to re-establish connection and sometimes, I can hear her but she can't hear me in the Outlander which has the same parrot bt system. My samsung omnia icon does not have the same problem.

Ok, some interesting results. Picked the car up and and tested out the fix. It now behaves much like how Ford did the Bluetooth in my Falcon, ie, the car stereo volume now effects the volume of the call and this volume is independent of the level it's set to for normal listening. This is a very good thing as I can tell the system is amplifying a weak signal as I can turn it up easily to where I can hear the other party but when stationary you can hear background hiss due to how loud I've set it. Basically I run it in the 40's when the car is moving. Turn it down to 30 and you pretty much can't hear the other caller so it's working, just in the higher range.

My wife called me so I fiddled to find out the above settings. Issue now is she mentioned that she can hear herself in her phone, which people find highly annoying and something I tuned out of my other Parrot in the Falcon with mic volume settings.

For those with non nokia's that are loud by default, can the other party hear echo when you have it set so you can hear them properly?

Another small thing is they seem to have changed my module again as now it's showing up as 3.18 again. I don't think it's the same as my other one as there is no electrical thump. Trouble is, it doesn't make any noise at all. No noise upon connection, no noise when you press the call button to use voice dial and no noise upon disconnection when powering down.

Tomorrow I will ask to speak to the guy who installed it about why the unit was changed, see if I can get the V3.20 unit back and then see what we can do about the echo.

I managed to connect my Nokia 6220 following genebaby's instructions and it worked. Thanks, but as you warned the volume is low. Do you need to manually connect everytime you get in the car or should it connect automatically. The volume fix you mentioned, does it cost to get it fitted or is it a warranty item? Thanks

You will need to set your phone to authorise reconnecting with the bluetooth automatically. This is something require for any phone with another BT device. If you don't do this you'll need to Ok the connection each time.

The volume fix has not cost me any money. The way I see it the kit should come with this functionality and it seems Mitsubishi thought the same. My dealer ordered it in and fitted it yesterday and away I went.

Ok, so this is probably the end of the saga. I had the module changed back to V3.20 and there is still no chirp when connecting and shutting down or starting a voice dial. It does chirp when call finishes though. Knowing this module did chirp before I figure it must be to do with the extra stuff they put in to allow the Head Unit to control the volume so I am fine with that, and happy to have the latest firmware again.

Some tests since having the volume fix done and it works great now. I can have it loud enough for me to hear and I can adjust it via the stereo which is super handy. If I put the volume up too high the other party starts to hear themselves but this is now manageable I have figured.

I have heard that people have paid to have this fix installed in their car but it didn't cost me anything, which is good as I see it as a necessary part of the BT kit to enable many Nokia phones to be usable.

So for $210 I am quite happy now with the purchase and now I can just enjoy it as I use it every day.