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GRANTY
23-01-2011, 02:03 PM
Just bought a 2002 TJ Magna Sports from a dealer( 3 WEEKS AGO) and have just found the heater hoses have been disconnected, (re a previous thread here), I hooked them up and have water leaking from the heater radiator behind the dash, SO DISCONNECTED AGAIN.
Does the 3 months or 5000km dealer warranty cover this.
Dealer is in Sydney and Im out bush, 600kms away.

Any past experiences or advice welcome

Thanks

Red Valdez
23-01-2011, 02:12 PM
You will have to read the fine print of your warranty as to what is/isn't covered. Extended/second-hand warranties vary dealer to dealer so you'll have to read it yourself, or contact the dealer.

Whippy
23-01-2011, 02:18 PM
AFAIK here in SA a dealer must sell you a ROAD WORTHY car, and it must be able to PASS an inspection... that would fail, so therefore the dealer has sold you an unroadworthy car and they MUST repair immediately

GRANTY
23-01-2011, 02:25 PM
The warranty is a "FORM 4", and in fine print says- the dealer is required to repair or make good any defect in the vehicle at the time of sale or occuring within the warranty period so as to place the vehicle in a reasonable condition having regard to its age.
- so this would definitely be classed as a defect.

SA TFer
23-01-2011, 02:30 PM
AFAIK here in SA a dealer must sell you a ROAD WORTHY car, and it must be able to PASS an inspection... that would fail, so therefore the dealer has sold you an unroadworthy car and they MUST repair immediatelybut quoting laws from SA are kind of irrelevant, unless you know for a fact the same laws apply in NSW. To the OP, tomorrow is Monday, ring the Office of Fair Trading (or the NSW equivalent) and ask what statutory warranty conditions apply to used vehicles purchased from licensed motor vehicle dealers in your state.

Ol' Fart
23-01-2011, 02:32 PM
ADR's require that warm air must be able to be blown on the windscreen to demist it.
Therefor the heater must be connected and functioning for the car to be roadworthy.
The dealer should fix it, free of charge.

VRX257
24-01-2011, 06:15 PM
Unless you purchased the car for less than $3000, it is is covered by dealer warranty, even if this happens while you own the car within 3 months.

Madmagna
24-01-2011, 07:30 PM
I am pretty sure that the dealer will be liable from what your paperwork states. To be roadworthy the car MUST have a heater, if the heater is not functioning it is not roadworthy. In short if any features on the car installed do not work, the car on a technical note can be knocked back, even with things like fog lights, illegal to use most of the time but must be in functioning condition if installed

I would start by having a chat to the dealer and go from there, they may be interested in looking after a customer, you never know, stranger things have happened

Dazmag
25-01-2011, 05:43 AM
As you car is a 2002, then it is under ten years old =ok.
Is it under 160,000kms?
If yes, then the dealer is liable to rectify this fault.
Even if it is not under warranty, any item that fails a rego inspection is required to be rectified by the dealer.
Get the car "pink slipped" before talking to the dealer to see if any thing else needs rectifying.
Cheap inspection at just over $30 bucks.
Done this many a time.

TW2005
25-01-2011, 02:19 PM
As you car is a 2002, then it is under ten years old =ok.
Is it under 160,000kms?
If yes, then the dealer is liable to rectify this fault.
Even if it is not under warranty, any item that fails a rego inspection is required to be rectified by the dealer.
Get the car "pink slipped" before talking to the dealer to see if any thing else needs rectifying.
Cheap inspection at just over $30 bucks.
Done this many a time.

If it fails the pink slip though won't it be the owners' responsibility for ensuring the fault is rectified within certain time frame? So if the Dealer plays hard ball he could end up being unable to drive it until passed?

I'm new to the NSW system but ths is what I would expect>

Sondar
26-01-2011, 07:56 AM
Should be covered, but I'd say get on to them quick. That's a big job to fix - full dash out, so about a grand or so...

hako
26-01-2011, 08:29 AM
The way the dealer will possibly fix it is to add a can or two of "stop leak". That will be after you drive the 600km to the big smoke and the dealer says "it'll take at least 3 days to fix". Then when the dealer rings you and says the car is ready to pick up, you will not know how the repair was done as he would have flushed the "stop leak" from the system and put the green coolant back in. The dealer can argue that adding "stop leak" is a legitimate way of fixing the leak and quote official Jaguar service notes from the 1970's when they added Barrs Leaks to the V12 XJ6 models before they left the factory.
I'm sounding like a cynic but back quite a few years I used to work on Parramatta road - then it was the longest car yard in Australia - they knew every trick in the book and I don't think much has changed.
I hope I'm wrong.

TW2005
26-01-2011, 09:28 AM
The way the dealer will possibly fix it is to add a can or two of "stop leak". That will be after you drive the 600km to the big smoke and the dealer says "it'll take at least 3 days to fix". Then when the dealer rings you and says the car is ready to pick up, you will not know how the repair was done as he would have flushed the "stop leak" from the system and put the green coolant back in. The dealer can argue that adding "stop leak" is a legitimate way of fixing the leak and quote official Jaguar service notes from the 1970's when they added Barrs Leaks to the V12 XJ6 models before they left the factory.
I'm sounding like a cynic but back quite a few years I used to work on Parramatta road - then it was the longest car yard in Australia - they knew every trick in the book and I don't think much has changed.
I hope I'm wrong.

yeah I think a legitimate report from someone on it and hopefully negotiate some kind of payment and get it done locally or DIY. 600K's + return in itself is $$$ and it's probably more than one trip unless you have somewhere to stay. Do they still sell those Australia Wide Warranty network schemes with used cars these days?

sarsline
28-01-2011, 07:54 AM
yeah I think a legitimate report from someone on it and hopefully negotiate some kind of payment and get it done locally or DIY. 600K's + return in itself is $$$ and it's probably more than one trip unless you have somewhere to stay. Do they still sell those Australia Wide Warranty network schemes with used cars these days?

Don't trust the Australia Wide Warranty, they only cover the parts that never broken.