View Full Version : Ralliart Steering wheel drama
ando94
10-09-2012, 10:22 PM
Removal Please.
SAVAGE ³
11-09-2012, 03:53 AM
You'll have buyer protection and stuff providing you paid with paypal. I've never gone through the process with that so I can't help you there.
HaydenVRX
11-09-2012, 05:35 AM
Ask them to send you another and return that one
steve_bunkle
11-09-2012, 05:43 AM
The genuine ones are very well made. My Ralliart is 10 years old and the steering wheel in in perfect condition. Does it just need a good clean? Mine did when I bought the car and it came up well. The red leather gets dirty over time.
MadMax
11-09-2012, 06:49 AM
Chuck up a picture of the bad stitching so that other owners of the wheel can tell you what is wrong with it.
If need be, put up a "goods not as described" claim on eBay, might get all or some of your money back. Takes time though.
ando94
11-09-2012, 07:10 AM
Removal Please.
Madmagna
11-09-2012, 07:14 AM
For starters many were marked on the centre with a marker, not sure if that identified who made it or perhaps a batch code or similar, have seen this many times
The new ones, they will tend to be a little mucky as I have also seen this many times. The stitching however should be neat. There are no copies as far as I know, the seller of these wheels did get them from the Factory many years ago and has been selling them ever since and again as far as I know has only a few left
Simply put, if you have an issue, chat to the seller. He has a good rating and I am sure wants to keep that. IF there is a genuine issue I am sure the seller will assist. If not then all you have to do is go through Paypal, report that item as not being as described. Paypal will ask you to return the item and then if the dispute is not handled and resolved they will generally favour the purchaser regardless as this is the way they work. As an expample, I sent a tail light to some ass clown in the ACT about 18 months ago, they then claimed it was broken, when PayPal ordered them to return the light it was a different light to the point where it was a different series of light to what had been sent. I took photos of the style of light sent and the light recieve and sent them to PayPal buy he still got a full refund as they simply were no interested.
ando94
11-09-2012, 07:35 AM
For starters many were marked on the centre with a marker, not sure if that identified who made it or perhaps a batch code or similar, have seen this many times
The new ones, they will tend to be a little mucky as I have also seen this many times. The stitching however should be neat. There are no copies as far as I know, the seller of these wheels did get them from the Factory many years ago and has been selling them ever since and again as far as I know has only a few left
Simply put, if you have an issue, chat to the seller. He has a good rating and I am sure wants to keep that. IF there is a genuine issue I am sure the seller will assist. If not then all you have to do is go through Paypal, report that item as not being as described. Paypal will ask you to return the item and then if the dispute is not handled and resolved they will generally favour the purchaser regardless as this is the way they work. As an expample, I sent a tail light to some ass clown in the ACT about 18 months ago, they then claimed it was broken, when PayPal ordered them to return the light it was a different light to the point where it was a different series of light to what had been sent. I took photos of the style of light sent and the light recieve and sent them to PayPal buy he still got a full refund as they simply were no interested.
Ill post the pics of it tonight, Ill keep it in mind about the paypal thing.
Just annoying because It was expensive! :l
Have you actually expressed your concerns about the wheel to the seller?
ando94
11-09-2012, 08:06 AM
Removal Please.
Wiggles
11-09-2012, 08:07 AM
Not starting anything, but when you asked me mine, you said the same thing. The on these wheels are chunky, the residue on the outside is probably just from sitting around. Hit it up with some leather cleaner and it should come up fine. That or come to one of the Wednesday meets and we can have a look at it for you
ando94
11-09-2012, 08:12 AM
Removal Please.
Wiggles
11-09-2012, 08:14 AM
Take some photos for us then. That way we can see what the dealio is
ando94
11-09-2012, 08:16 AM
Removal Please.
ando94
11-09-2012, 08:21 AM
Removal Please.
I have now. No reply at all yet..
Its funny when I was inquiring about the wheel in general the first time it was a near instant reply.. now nothing.
Give him time to reply. Not everyone is sitting my their email all day everyday waiting for a question. The way you write is like you suspect he's trying to avoid you....
TJ Sports
11-09-2012, 08:32 AM
ratglobal im pretty shore is roman autotek they are the distributers of momo products it would be genuine and brand new but most likely a factory reject that didn't pass quality control
Madmagna
11-09-2012, 09:00 AM
Believe these were surplus stock
Give the person time, sometimes we are behind the pc doing work and can reply immediately, other times I may be away from the PC all day trying to earn money
Also remember that the stitching may be a little lumpy at first as they do fold the leather before they stitch it, you can not compare a new Mazda 3 wheel to a wheel that was made 15 odd years ago, eventhough new the technology in making these things has changed massive amounts.
IF you dont get a reply in sy 48 hours then start the dispute.
ando94
11-09-2012, 09:16 AM
Removal Please.
Madmagna
11-09-2012, 09:35 AM
They will not be factory seconds (for the third time sigh), these are left over stock Mits did not use
Unfortunately Mits, Ford, Holden and Toyota will often do a large orderfor part xyz and then lump the maker with excess stuff they cancel the orders for, this is exactly what happened with the makers of the VRX plastic kit parts, all 4 of the makers had large orders they then cancelled and Pelecan went to the wall, was closed down and jobs lost and left with hundreds of thousands of $$ worth of made stock useless to anyone. Same thing would have happened with these wheels and this guy is now selling off the excess so given the above 99% they are not seconds at all.
Hand stitching will never be perfect, will always be faults. The Mazda most likely has machine stitching thus is more uniform
Either way hopefully you can come to a resolution with the seller
The picture of the one in the link looks fine...if its like mine, the stitching, although hand made, is pretty good. (but I wouldn't expect perfect with a hand stitch anyway)
ando94
11-09-2012, 03:10 PM
Removal Please.
It is not uncommon for the stitching to be alittle uneven or not quite perfect for these wheels. I have one on my Verada. Take into account that it is usually where the wheel will be covered by the horn pad so you won't see it. Having said that I haven't seen the photo of yours so I can't really comment much further except to say that I thought similar when I first saw mine. Seriously it isn't an issue as you'll be loving the feel and the smell and be wondering why you didn't fit one sooner.
Red Valdez
12-09-2012, 04:38 PM
A photo would really help ando.. I'd be happy to compare it to my Ralliart wheel, which was a genuine brand new item.
ando94
13-09-2012, 04:46 PM
Removal Please.
alscall
13-09-2012, 04:50 PM
Am not so sure anything looks wrong here?
Whippy
13-09-2012, 04:55 PM
Thats exactly the same as mine, Its a genuine Factory item.
HaydenVRX
13-09-2012, 04:56 PM
Looks fine mate, any stitching adds character to the wheel. Mine is like that and feels more genuine then one with perfect stitching.
Judging by the pictures you have no grounds to return it IMO but seeing it in real is a different thing.
HaydenVRX
13-09-2012, 04:58 PM
and the big lump on either side is the hand holds, any others should decrease and become smoother with age
maggie3.5
13-09-2012, 05:03 PM
I just pulled my spare one out of storage ,and it looks just like that.
ando94
13-09-2012, 05:12 PM
Removal Please.
ammerty
13-09-2012, 05:13 PM
The 'untidyness' of the leather around the stitching is the unfortunate by-product of it being hand-stitched and the fact that it needs to be stretched to fit over the steering wheel base. Its not uncommon and probably not something that would qualify for warranty IMO
Please note theres also a slice in it..
about 1cm through the leather that I didnt put there..
Pic?
HaydenVRX
13-09-2012, 05:15 PM
If it had a slice in it swap it for another, but the stitching i think you will find is standard.
Red Valdez
13-09-2012, 05:18 PM
+1, my wheel is a factory genuine item, and looks exactly the same. No point in returning it as they're all the same.
Have you got a photo of the splice in the leather?
ando94
13-09-2012, 05:27 PM
+1, my wheel is a factory genuine item, and looks exactly the same. No point in returning it as they're all the same.
Have you got a photo of the splice in the leather?
will upload now..
Its hard to see but its around 1cm in real life, will be up soon for you all.
ando94
13-09-2012, 06:38 PM
Removal Please.
ammerty
13-09-2012, 06:48 PM
If its that tiny nick in the lower part of the red section, I wouldn't worry about it. It comes part in parcel of NOS, unfortunately. It may be new, but its been sitting in a warehouse and various other places for the past ten years, handling marks are bound to appear - and to be honest, you'll make more wear on it in less than a month's normal use.
It may have cost $300, but its not a museum piece. Its there to be used. Use it.
T_double_U
13-09-2012, 06:51 PM
If its that tiny nick in the lower part of the red section, I wouldn't worry about it. It comes part in parcel of NOS, unfortunately. It may be new, but its been sitting in a warehouse and various other places for the past ten years, handling marks are bound to appear - and to be honest, you'll make more wear on it in less than a month's normal use.
It may have cost $300, but its not a museum piece. Its there to be used. Use it.
This.
ando94
13-09-2012, 06:52 PM
If its that tiny nick in the lower part of the red section, I wouldn't worry about it. It comes part in parcel of NOS, unfortunately. It may be new, but its been sitting in a warehouse and various other places for the past ten years, handling marks are bound to appear - and to be honest, you'll make more wear on it in less than a month's normal use.
It may have cost $300, but its not a museum piece. Its there to be used. Use it.
Now in saying that, would you be impressed recieving that or not?
Wiggles
13-09-2012, 06:53 PM
Ando mate, you really need to ease up on the whole damage gear. That smidgin of a mark isn't going to do anything
ando94
13-09-2012, 06:54 PM
Removal Please.
ammerty
13-09-2012, 06:55 PM
Now in saying that, would you be impressed recieving that or not?
I'd be keeping in mind that the part is ten years old and subject to manual handling.
It is what it is.
HaydenVRX
13-09-2012, 06:57 PM
Rub some leather softener into it, makes the wheel nice. If you aren't happy ask for an exchange man. It honestly is to hard to tell my photos.
ando94
13-09-2012, 07:06 PM
Removal Please.
T_double_U
13-09-2012, 07:09 PM
What is with people on here that post pointless posts?
Got nothing constructive to say, please feel free to stop reading/commenting.
Cheers.
The purpose of my post was simply to reinforce ammerty's post so you'd perhaps reevaluate your expectations.
MadMax
13-09-2012, 07:25 PM
What is with people on here that post pointless posts?
Got nothing constructive to say, please feel free to stop reading/commenting.
Cheers.
Sounds like you are disappointed with the item, or feel you have overpaid for it. It's a steering wheel, nothing more. Yes, 10 year old items can show handling damage, yes, hand stitched looks like that. Mind you, stitching should at least be colour matched to the leather it is on, like this one. (I'm assuming it's the same wheel)
http://i393.photobucket.com/albums/pp12/whippmachine/IMG_5792.jpg
$50 would be my best offer on such an item, then I would dye it all the same colour. But that's just me. lol
ammerty
13-09-2012, 07:35 PM
Mind you, stitching should at least be colour matched to the leather it is on
I'm pretty sure they all had contrasting stitching in the non-black sections originally
ando94
13-09-2012, 08:23 PM
Removal Please.
Red Valdez
13-09-2012, 08:28 PM
The Ralliart wheel is a real beauty. It's definitely something I've missed since purchasing my 380. Definitely keep it!
ando94
13-09-2012, 09:25 PM
Removal Please.
mightymag
14-09-2012, 06:06 AM
these wheels retail over $800 from Mitsu so $283.00 is a bargain.
Yep just like mine (except I re-dyed the red bits black!!) This is hand stitching remember, RRP from Mitsubishi dealer +700 so you are still way out in front value wise. Nothing to worry about.
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